Sales Operating System — Est. Charlotte, NC

Never lose another lead to a missed call again

Elko Automation is a full sales operating system and CRM built for local businesses — instantly texting and emailing every missed call and no-show so you close more deals without lifting a finger.

10×
More leads captured
24/7
System uptime
60%
Avg. cost reduction
Dispatch Log Live
01
New lead visits your site
Website form · Meta Ads · Google
Triggered
02
Missed call detected instantly
Call · Voicemail · No-show
Running
03
Personalised follow-up sent
SMS · Email · WhatsApp
Sent
04
Appointment booked in CRM
Calendly · GoHighLevel · HubSpot
Booked
Built for
Contractors & TradesReal Estate AgentsMed Spas & ClinicsLaw & Finance FirmsHome ServicesLocal RetailDental & HealthcareAuto Repair ShopsInsurance AgenciesLandscaping & Lawn CareCleaning ServicesRoofing CompaniesFinancial AdvisorsGyms & Personal TrainersRestaurants & CafésPhotography StudiosPlumbers & ElectriciansMarketing AgenciesContractors & TradesReal Estate AgentsMed Spas & ClinicsLaw & Finance FirmsHome ServicesLocal RetailDental & HealthcareAuto Repair ShopsInsurance AgenciesLandscaping & Lawn CareCleaning ServicesRoofing CompaniesFinancial AdvisorsGyms & Personal TrainersRestaurants & CafésPhotography StudiosPlumbers & ElectriciansMarketing Agencies
What we build

Everything you need to turn strangers into customers — on autopilot

We design and deploy the full system: from first click to booked appointment, automatically.

01

Full Sales Operating System

One connected system that captures, qualifies, and organizes every lead the moment they express interest — day or night.

02

Instant Missed-Call & No-Show Response

The second a call is missed or an appointment is skipped, a text and email go out automatically — so you never leave money on the table.

03

Modernized Websites

Fast, conversion-focused websites designed to rank on Google and turn visitors into leads — not just pretty pages that sit idle.

04

Appointment Booking Automation

Prospects book directly into your calendar without any back-and-forth. Reminders and confirmations sent automatically.

05

CRM Integration & Pipelines

Every lead organized, tracked, and followed up automatically. We connect and configure GoHighLevel, HubSpot, and more.

06

Ongoing Support & Optimization

We monitor performance, fix issues, and improve your system over time. You get results, not just a one-time build.

ROI Calculator

See what a full sales operating system is worth to your business

Enter your numbers below to see your projected return on investment from an Elko Automation lead system.

Your business inputs

Adjust the values to match your situation. We'll calculate your ROI instantly.

1%20%
1%40%
$
5%90%
$
$
$
Monthly ROI
Enter your numbers and click calculate
Extra leads / mo
New clients / mo
Monthly revenue gain
Staff hours saved
How it works

From audit to live in four weeks

A clear, proven delivery process — no surprises, no bloated timelines.

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Week 1 · Audit Step 1 of 4
Our story

We started Elko because small businesses deserve the same tools as the big guys

We saw it firsthand — talented small business owners working 60-hour weeks, manually following up with leads, losing customers to slower competitors, and running websites built years ago that were barely converting. Not because they lacked drive. Because they lacked the systems.

Meanwhile, enterprise companies were quietly running full sales operating systems — instant response, organized pipelines, zero missed opportunities — while their teams slept. That gap felt wrong to us.

So we built Elko Automation with one mission: bring an enterprise-grade sales operating system and CRM to small businesses — at a price point that actually makes sense. No bloated agency fees. No fluff. Just systems that generate real, measurable results.

Speed over perfection
We get your system live fast, then optimize. Every week you wait is leads walking out the door.
📈
Results you can measure
Every automation we build is tied to a real business outcome — more leads, more bookings, more revenue.
🤝
Partners, not vendors
We're invested in your growth. When your business wins, we win. That's why we don't do one-time builds.
EA
The Elko Team
Founders · Sales Systems Specialists

"We watched good businesses lose to worse ones simply because of better follow-up systems. That's a solvable problem — and solving it for small businesses is exactly why we exist."

Our mission
Helping small businesses grow through a complete sales operating system and modernized websites — so every owner can compete, scale, and reclaim their time.
100%
Small business focused
30 days
Average time to first results
Blog

Insights to help your business grow

Practical guides, real examples, and honest takes on sales systems for small businesses.

FAQ

Questions small business owners ask us

No jargon, no runaround. Here's the straight answer to everything we get asked.

I'm not techy at all. Will I be able to use this?
Absolutely. We handle every technical detail — setup, integrations, testing, and ongoing maintenance. You don't touch any of it. Once it's live, your system runs in the background and you see results in your calendar and inbox. If you can check your phone, you can use what we build.
How quickly will I start seeing results?
Most clients see their first automated leads within the first week of going live. Meaningful, measurable results — more booked appointments, faster response times, fewer missed leads — typically show up within 30 days. The exact timeline depends on your current traffic and offer.
What does your sales operating system actually do for my business?
In simple terms: it makes sure no lead ever falls through the cracks. When someone shows interest in your business — fills out a form, clicks an ad, calls and doesn't reach you, or misses a booked appointment — the system instantly sends a personalised text and email, organizes them in your CRM, and books them into your calendar. All without you or your staff having to lift a finger.
How much does it cost and is there a contract?
Pricing is customized to your business size, goals, and the tools you already use. We'll give you a clear number after your free audit — no surprises. We work on monthly retainers with no long-term lock-in. If we're not delivering value, you shouldn't be paying for it.
Will this work with the tools I'm already using?
Almost certainly yes. We integrate with the most common small business tools — GoHighLevel, HubSpot, Calendly, Google, Facebook, Instagram, Mailchimp, Zapier, and more. If you already have a CRM or booking system you love, we'll connect to it rather than replace it.
What if I don't have much website traffic yet?
Low traffic just means we start by fixing your lead capture first. A modern, SEO-optimised website is part of what we offer — so we can grow your traffic at the same time as building the system that converts it. Many of our best-performing clients started with almost no online presence.
Will the automated messages sound robotic to my customers?
Not at all. We write and tune every message to sound like you — your tone, your language, your personality. The system personalises each message with the lead's name, what they enquired about, and timing that feels natural. Most customers can't tell the difference between an automated message and one you wrote yourself.
What happens after the system is built? Do you just disappear?
No — that's one of the biggest differences between us and other agencies. We monitor your system, fix issues, test new approaches, and report on performance every month. Your business changes, your market changes, and your automation should too. We stay involved for as long as you're a client.

Still have questions? We're happy to answer them on a quick call.

Ready to grow?

Let's talk about your business

Fill out the quick form below and we'll identify your top 3 automation opportunities — no pitch, just strategy.

(260) 579-0368

Get Your Free Lead Conversion Audit

Elko Automation city skyline

Privacy Policy

Effective date: July 2, 2026. This Privacy Policy describes how DARCY R KOCH DBA ELKO Automation ("we," "us," or "our") collects, uses, and protects your information when you visit this website or interact with our services.

Information We Collect. We collect information you voluntarily provide through our contact and audit request forms, including your name, email address, phone number, business name, and any details you share about your business. We also automatically collect limited technical information such as browser type, device type, pages visited, and referring pages through standard web analytics.

How We Use Your Data. We use your information to respond to inquiries, schedule and deliver your free automation audit, provide and improve our services, send communications you have requested or consented to, and comply with legal obligations. We do not sell your personal information.

SMS Opt-In and Text Messaging. DARCY R KOCH DBA ELKO Automation uses A2P messaging to send automated SMS notifications and business communications to customers who have voluntarily submitted their contact information through the website, lead forms, or booked appointments. If you opt in to receive SMS text messages from DARCY R KOCH DBA ELKO Automation by checking the SMS consent box on our forms, you consent to receive text messages related to your inquiry, appointment scheduling, and our services. Message frequency varies. Message and data rates may apply. Consent to receive SMS is not a condition of purchase. You may opt out at any time by replying STOP, or reply HELP for assistance. See our Terms of Service below for a full description of our SMS program, including message types and sample messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies. This site may use cookies and similar technologies to remember preferences (such as light/dark theme), keep chat sessions active, and understand site usage. You can disable cookies in your browser settings; some site features may not function properly without them.

Data Security. We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights. You may request access to, correction of, or deletion of your personal information, and you may withdraw consent to communications at any time. To unsubscribe from SMS messages, reply STOP to any message. To unsubscribe from emails, use the unsubscribe link in the email or contact us directly. For any privacy request, email elkoautomation@gmail.com or call (260) 579-0368.

Terms of Service

SMS Program Description. DARCY R KOCH DBA ELKO Automation uses A2P messaging to send automated SMS notifications and business communications to customers who have voluntarily submitted their contact information through the website, lead forms, or booked appointments.

Message Types. Messages sent through this program may include:

  • Lead qualification and follow-up messages
  • Appointment confirmations and reminders
  • Responses to customer inquiries
  • Service updates and project status notifications
  • Promotional offers and marketing campaigns (only to customers who have provided consent)
  • Customer support communications and feedback requests

Compliance. All messages are sent to users who have explicitly opted in to receive SMS communications. Recipients can opt out at any time by replying with standard keywords such as STOP. The messaging service is used solely for legitimate business communication and customer engagement and does not include unsolicited messaging, spam, or third-party marketing.

Sample Messages.

"Hi {{FirstName}}, DARCY R KOCH DBA ELKO Automation is offering customized industrial automation, control panel, and electrical solutions for your business. Contact us today for a free consultation or quote. Reply STOP to opt out."

"Hi {{FirstName}}, thank you for contacting DARCY R KOCH DBA ELKO Automation. We have received your inquiry and a member of our team will reach out to you shortly. If you have any questions, please call us at {{BusinessPhone}}. Reply STOP to opt out."

How Customers Opt In. Customers opt in to receive SMS messages by voluntarily submitting their phone number through the contact form on the DARCY R KOCH DBA ELKO Automation website, requesting a quote, booking a consultation, or explicitly requesting SMS communications during a phone call or email conversation. During the opt-in process, customers are informed that they agree to receive SMS messages from DARCY R KOCH DBA ELKO Automation. Message frequency may vary. Consent is not a condition of purchase. Customers can reply STOP at any time to opt out or HELP for assistance.

Confirmation Message. Upon opting in, customers receive the following message:

"Thank you for opting in to SMS messages from DARCY R KOCH DBA ELKO Automation. You will receive updates regarding your inquiries, appointments, project status, and occasional promotional offers (if you've consented). Message frequency may vary. Reply STOP to unsubscribe or HELP for assistance. Message and data rates may apply."

Opt-Out Instructions. You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from us. To rejoin, sign up again through our website form.

Support. If you experience issues with the messaging program, reply HELP to any message or contact us directly at elkoautomation@gmail.com.

Message and Data Rates. Message and data rates may apply for any messages sent to you from us and from you to us. If you have questions about your text plan or data plan, contact your wireless provider.

Carrier Liability. Carriers are not liable for delayed or undelivered messages.

Age Restriction. This SMS program and our services are intended for individuals 18 years of age or older. By opting in, you confirm that you are at least 18 years old.

Privacy. If you have any questions regarding privacy, please read our Privacy Policy above.